Returns & Exchanges
At TransTape, we prioritize your comfort and satisfaction with our body-affirming products. If your order isn't quite right, we offer a 30-day window for returns and exchanges on all eligible items.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare Your Package
Ensure items are in their original packaging and unused condition; please note that for hygiene reasons, opened tape rolls cannot be returned.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, securely attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your returned items, we will process your refund to the original payment method or issue store credit within 5-7 business days.